When you own a call center and want to decrease your spending on the operation of this company, you will find what you need: a level 3 VoIP number!
Level 3 VoIP is the most appropriate for the call center operators, conferencing providers and voice portals and it provides toll free calling services. It enables you to establish a free presence on PSTN (Public Switched Telephone Network) and makes your customers call you through the telephone at no cost (to them).
It is estimated that approximately 31 percent of businesses use Voice over IP services since they assist in increasing productivity and decreasing operations expenses. A firm containing 30 users can save up to 1200 dollars by upgrading to a VoIP system.
In this article, we shall explain what a level 3 VoIP number is as well as why you should have one.
What Is Level 3 VoIP Number?
VoIP providers enable voice communication using the Internet, and this is made possible through an IP telephone network, which is advanced through a Level 3 VoIP number. A VoIP phone system is the next-level phone system as it enhances a fast internet network and secure voice call handling worldwide.
The adoption of Level 3 VoIP technology will enable unprecedented clarity and reliability in addressing the full range of communication needs that are experienced in a modern and interconnected world today.
How the VoIP Number of Level 3 Communications Works?
Level 3 Communication VoIP number converts voice over digital packets and sent through the internet to achieve quality voice communication by using superior IP networks. The working of a Level 3 communication VoIP number are mentioned below.
- It encodes the voice signal in encrypted packets.
- Send these data packets through the Internet or any IP network.
- Enables the data packets to be received by a different VoIP user or re-formatted into an analog signal if traditional phone users are present.
- Provides the capability to do call forwarding, voicemail, and call identification using the Internet.
- Supports available internet connections, no need to install additional phone lines.
Reasons to Use Level 3 Communications VoIP
The expectations that customers have of brands today are very high particularly in terms of communicating to them. By 2021, 88 per cent of the population prefers to talk to live customer agents via the phone. This necessitates the need of businesses to use the most optimal calling system.
That is where the level 3 VoIP number can be utilized. There are several ways in which they outclass the traditional phone systems including:
- Improved voice quality
- Reduced cost (during operation and maintenance)
- 24/7 availability
- Greater security
In short, level 3 VoIP phone number not only shows your organisation to be more professional (callers need not suffer due to connectivity issues) but has placed you in a very strong competitive position.
Advantages of Level 3 VoIP Numbers
Did you know, you could call anywhere using a mobile, computer, laptop and desk phone with the same phone number using the power of cloud-based VoIP technology?
That is not all. The advantages of a VoIP phone number are even more.
1. Helps Cutdown Costs
As stated earlier, a business possessing 30 employees can save more than 1200 USD monthly by using VoIP services. It also allows making international calls using 90 per cent savings, and local calls with 40 per cent savings.
This is how it saves costs.
- It removes costs of purchasing costly hardwares and equipments.
- In the case of cloud-based VoIP services, you will not need to maintain the system and hence doing away with the IT costs.
- Gives access to additional features than a traditional phone system at no additional cost (other more advanced features require additional costs).
2. Voice Quality
With good reliable and fast internet speed, with high bandwidth, the voice quality will be better than the ordinary phone system.
This is because VoIP operates codecs, which turn sound into digital form and cleans up the line as it transfers it through the internet. It is notable also that the G.722 codec is twice the bandwidth speed of a telephone conversation; this contributes to the clarity.
3. Gives You a Desired Phone Number
Want an original phone number? You would like to transfer your current number? Looking to acquire local telephone numbers? It is possible using a VoIP system!
You can have a country phone number, or even local area codes, to get strong local base. You may even select your own custom number, depending on the interest of your business, much similar to choosing questions out of an exemplar collection of questions, which specifically suit your knowledge.
We suggest a local area code telephone number since there would be no additional charges in long distance calls. Moreover, there is a better chance of preferring a local phone number with area code rather than international phone number.
You can even make use of this local phone number on your marketing campaigns in order to reach local customers.
As the main functionality of level 3 VoIP number is the provisioning of toll-free numbers, it is possible to enable your clients accessing you at no cost.
4. Peer-to-Peer High Scale
When your business expands, you will probably increase employees to answer calls (support) and make calls (sales). You will require a system that will enable you to scale with minimal or no additional cost. VoIP phone numbers can assist you in that.
As was discussed earlier, VoIP does not require you to spend a lot of money to purchase expensive equipment. All that you will have to do is add users to your subscription and you are good to go. When your business has already expanded and becomes stable, you can acquire a VoIP number alongside with a domain to develop quicker and approach more customers.
5. Provides 24-Hour Access
With VoIP phone number, you do not have to be attached to a place as you make a call. You are able to place and receive calls anywhere (using any internet-connected device, mobile, tablet, laptop and so on). This enables communication to be made between countries (which have different time zones), which is convenient. Retail VoIP Phone systems also help you increase your availability to contact your international clients.
VoIP may be performed on LTE technology (4G) although the connection of choice is wired and Wi-Fi.
6. Suitable For Teams
The most outstanding fact about a VoIP number is that the teams ranging between two people and 100 people can utilize this type of number. The only thing you will be required to do is to select the most suitable VoIP provider.
It is easy to handle the calling operations even if performed by one individual as advanced features such as call queuing and auto-attendants are provided. Analytics helps in large teams in analysing their party and improving on their productivity.
Tips for a Successful Transition to Level 3 Communications VoIP
The VoIPs of Level 3 Communications are not all equal and one might have the superior package to others. That is why you should consider the needs of your company and with what Level 3 carrier it is going to be appropriate as far as the costs and the size of business you are dealing with and which industry it works in.
Besides, it is also important that companies should strike the right balance between the upgrades and their priorities. These are some of the factors you should put into consideration before narrowing on your Level 3 Communications VoIP service provider.
- What are the steps to construct, manage, and exponentially grow your customer-level experience?
- What can be done to decrease the cost of operations so that the quality and reliability of those operations is not affected?
- What should be done to streamline the purchase package? This is of particular concern to multinational corporations seeking more advanced capabilities such as multi-regional currencies, invoicing, shared calling resources, single SLAs and contracts as well as equivalent features.
- What is the procedure of training your team to use legacy equipment? What is the process of making transition to a new technology within the business schedule?
Steps for Transitioning to Level 3 VoIP Communication
Below is a breakdown on ways in which you can successfully transition to a Level 3 Communications VoIP system.
Step 1: Shifting To Level 3 VoIP Service
What you need to remember prior to beginning your search is that the process can be somewhat time consuming and daunting and that is why it is more advisable to carry out all the research about different available carriers in the market to get all the information. After thoroughly determining the service provider depending on which style of business you are dealing in, create an account on it and download the software.
Step 2: Set up your settings in computers and mobile devices
What comes second is the setting of the device that you will be using to adapt the VoIP services. This in part depends on whom you use as your service provider and their model. This said, the majority of them simply pass you through by inputting your account information and marks a few favorites.
As an example, businesses will determine the calls that they want to forward on the MPLS networks and those that will be running on the analog telephone lines. When you select everything, a system is all ready and you could be making and receiving your calls.
Final Thoughts – Level 3 VoIP
To sum up, Level 3 Communications VoIP phone system is fast and cheap system to using businesses that are seeking cheaper phone systems. In contrast to conventional VoIP, it assists businesses to provide distinctive toll-free telephone numbers to their clients at a higher voice quality and reduced investment.
FAQs – Level 3 VoIP
Q1. What is Level 3 Communications VoIP?
Level 3 Communications VoIP is a voice-over-Internet-protocol that was introduced by a telecommunications corporation, Level 3 Communications. It does not require long distance and expensive telephone lines and provides fast solutions in called center activities and conferencing activities to its customer.
Q2. Who are Level 3 Communications VoIP phones users?
Level 3 Communications has stated that its targeted customers base is businesses, call centers, conferencing providers, wholesale distributors and the government. It will enable them to provide free calls to their customers to reach out to a wider range of customers at a cheaper cost.
Q3. Is ISP Level 3?
Level 3 Communications is a telecommunication and internet service provider operating in a multinational level. The company has its head office in Broomfield Colorado and enjoys market presence in England and Latin America.
Q4. What are the reasons to use the Level 3 Communications VoIP?
Level 3 Communication VoIP is used by lots of companies and distributors of products due to a number of reasons. Mostly, it assists you to please their clients through free numbers, a clear, crisp voice, and free money in maintenance as well as installation. In addition, the low charges even on international calls make it awesome to the international pools of customers.
Q5. Will I be able to maintain existing phone numbers when I switch to Level 3 RV/VoIP?
Virtual phone numbers provided through Level 3 VoIP services also normally enable number portability, so businesses can retain their existing phone numbers.
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