Call Recording
Inum’s call recording software records and saves the sound from phone calls that use the internet for communication. VoIP has replaced landlines by sending your voice call as data through the internet. Proper recording software allows you to convert your voice data into files you can play or listen to like any other audio file. After the call finishes, the recordings are kept for you and can be accessed, searched, replayed and analysed at any time.
Never Miss a Word. Replay. Analyze. Improve.
Every business call contains important information, but that information can also be lost, misunderstood or undocumented. Whether you are handling customer service, sales, legal discussions or financial matters, missing the vital information of your business can cost money, time and trust of your customers, business partners or clients. Voip mobile phones call recording turns your business conversations into a strategic advantage. You can record your calls, replay them at any time to protect your business from disputes, increase productivity and train smarter. All of them can be done on a single platform of Inum.
Why Use Call Recording?
The following are the real-time benefits of using Inum
Maintain Accuracy
Business calls often contain critical information, such as legal agreements, customer requirements, or deals with partners. Recording these calls can ensure that nothing is misinterpreted, forgotten, or missed, which will reduce human error and miscommunication.
Enhance Training
Fresh hired candidates can learn faster after hearing real customer interactions. Supervisors can use real examples to indicate best practices and make their training more practical and effective.
Resolve Dispute
In a customer service or sales context, any legal or corporate dispute can arise. Recording every call can help you resolve disputes with your team, which will reduce liability.
Drive Performance
Reviewing call recordings allows you to identify performance metrics and approaches that work. This will help you improve your sales, pitches, and support processes based on real-time feedback.
Boost Productivity
During a call, you don’t need to take notes. You can conveniently focus on the conversation and revisit the recording later. It will save your time and improve productivity.
Secure, Reliable & Always Accessible
Stored securely in the Cloud
Your recordings will be stored in cloud storage, so there will be no risk of loss or misplacement. You can access them anytime from anywhere.
End-to-End Encrypted
Your call recording will be protected both when they will be stored and at the time of access also. No unauthorized user can access them which will reduce the risk of data breaches.
Fully Compliant with GDPR, HIPAA, and global regulations
These are the most strong and strict data protection laws. Inum is compliant with these laws, which means that this platform is fully secured for several industries, such as healthcare, financial services, and international businesses.
Accessible anytime via web or mobile dashboard
Not everyone can access your business recording. With voip mobile applications smart features, you can grant access to relevant persons so that only the right person can access information. You can access it from any mobile device or webpage.
Smart Recording Features by inum
HD Audio Quality
Voip on mobile phone provides clear audio, which means fewer misunderstandings and better transcription accuracy.
AI Transcription
You can instantly turn speech into text and conveniently search calls by keywords or phrases with voip mobile phones.
Smart Storage
Inum's easy-to-use interface allows you to stay organized by tagging and sorting recordings by date and time
Automatic or Manual
With mobile voip phone, your call recording can start automatically. You can also choose to record specific calls, which saves storage space
Team Permissions
You can keep sensitive calls private by managing permissions based on the roles of your team.
Download & Share
Voip for mobile phones' innovative features allow you to download call recordings and share them with your colleagues or clients when necessary.
CRM Integration
Inum’s call recording feature is also integrated with CRM, which helps you save time by automatically recording calls to leads, tickets, or contacts.
For Every Team
Sales Teams
Your business’s sales team can analyze high-performing calls to improve objection handling, refine calls and messaging and increase close rates with voip phone mobile.
Support Teams
By reviewing customer support calls, teams can identify and handle issues or customers accordingly. This also helps businesses improve their services.
Legal & Compliance
Critical for maintaining documentation and audio records in case of audits, disputes and compliance checks.
Leadership
Leaders and managers can select effective call recordings, such as successful sales pitches, resolved support issues, or managed escalations, and save them in a shared library.
Easy to Set Up
1
Enable recording in your Inum dashboard.
Enabling recordings does not require a special IT team; simply turn on the recording feature from the settings panel.
2
Choose auto-record or manual trigger.
With voip mobile number UK, you can choose automatic call recording or turn on recording manually before or during every call.
3
View, play, and share recordings instantly.
Once a call ends, you can immediately review or play the call recording. Also, sharing call recordings is very convenient. Simply click on sharing, and your recording will be shared with your team.
The following are the real-time benefits of using Inum
- Start your free trial and enable call recording today.
- Or book a live demo to see it in action.
FAQs
Q. Is call recording legal?
Yes, Inum supports legal compliance with configurable disclaimers and region-based rules.
Q. Can I choose which calls to record?
You can create a list based on the user, number or call type.
Q. How long can it be stored?
Recordings can be stored for 12 months by default, with options to extend or auto-archieve.
Q. Can I download my call recordings?
You can download call recordings as MP3s and transcripts as texts or PDF files.
