VoIP is fast emerging as a pervasive business communications technology, offering businesses an affordable, flexible and scalable substitute to traditional phone systems. Nevertheless, the use of VoIP technology implies the need to navigate a confusing world of regulations that are…
Being a sales manager, you might realize that tracking sales calls on logs isn’t exciting, yet it ensures your colleagues are going in the right direction. With that in mind, the following question is what tools can help store these…
Call center managers are familiar with the frustration caused by having outdated technology. People want quick, personal responses that are available on all devices, and today’s call center technology is responding to these needs. They have slowly abandoned the old…
You might consider Aircall or Dialpad if you’re just starting out with call center software or are considering a switch from what you already have. They each support inbound call management, can be combined with other apps, have collaboration features…
if you are running a business, particularly remote business but still using traditional modes of communication, then you are lacking the benefits of new tools. By using new and innovative communication tools for your business, your business can grow because…
Are you making many calls to the UK from abroad, but are concerned about both the calls’ quality and the growing prices? Well, British VoIP providers can provide just the solution you need. Clearly, using VoIP Allows you to save…
Ever call someone and get sent straight to another number? That is call forwarding doing its thing. Sometimes it is super helpful, like when you are traveling or when your phone is off. Other times, it just messes everything up.…
New technology can sometimes seem too difficult to learn. You should also keep in mind how much you already know and if it fits your current hardware and software. All these problems make companies less eager to stay up to…
Companies actively seek out the best achievable methods to transfer information. VoIP technology provides the solution to this problem. Maintaining synchronization with a fluid business environment becomes challenging for most organizations. Organisations across every type and industry must discover technological…
