Are you making many calls to the UK from abroad, but are concerned about both the calls’ quality and the growing prices? Well, British VoIP providers can provide just the solution you need.
Clearly, using VoIP Allows you to save 45% on your call charges, increases productivity by 67% and best of all, enables you to work from home more easily.
Bad Business Communication, bad call quality and expensive calling fees may also impact your business’s health. To remove the challenges, opt for the best provider in the UK and choose a business solution that fits your needs
What is Meant By Business VoIP?
Business VoIP allows companies to speak with customers, complete transactions and join calls with others for a lower rate using the internet.
VoIP enables you to use the Internet for calls, yet you still connect your phone conventionally. A company’s phones are first connected to the VoIP adapter and it is then connected to a WiFi router to use a powerful internet connection for their calls. (Show users how to set up VoIP in a step-by-step manner.)
Moreover, a business VoIP service provider gives you access to features beyond basic calling. They help businesses communicate more easily and also increase productivity.
Benefits of Using Business VoIP
There are many ways that Business VoIP services in the UK add value. VoIP services UK are important for achieving efficiency and smooth business communication in a company. Here are some advantages to using business VoIP:
i. It Costs Very Little to Call Overseas
No matter which VoIP provider you choose, using a phone system from them usually leads to cost savings. Depending on the VoIP system you use, the cost can be reduced by as much as 30-50%.
Here are a few reasons why using VoIP is much more affordable:
- For a traditional phone system, you must purchase PBX components and handsets for thousands, whereas VoIP phone systems charge a regular monthly fee or annual sum.
- Each agent has to connect an ISDN line to their desk with a traditional phone system which is not cost-effective. Moreover, if you wish to include new phone users, you must add a cable to the PBX, making it difficult to work flexibly. No external wires or equipment are needed thanks to a decent UK VoIP service, as long as the internet is stable.
- A traditional phone system must have specific hardware and may encounter several problems. In the end, these additional factors cause maintenance expenses. This problem can be solved by using VoIP, as it doesn’t require extra equipment or maintenance costs.
ii. The Ability to Answer Business Calls From Anywhere
A VoIP telephony service allows calls to be made without physical phones since it relies on the internet. You’re not required to be at the office in order to talk to customers, prospects or teammates. Thus, VoIP systems allow you to work from anywhere whenever you like.
iii. High Scalability
Rather than adding more phone lines for your company’s growth using the regular phone system, VoIP does not require you to buy any new hardware or hire additional technicians. As the number of your employees grows, you can easily add more features to your VoIP package.
iv. Use of Sophisticated Features
At the operational level, allow employees to improve their productivity, oversee call center operations and achieve other tasks. They come with smart switch, smart call forwarding, call barging, automatic call distribution and similar features. This brings benefits to both small and large companies.
Using one of the best business VoIP providers UK helps a small business look professional. VoIP technology ensures that larger businesses can function with greater efficiency.
Investing in a VoIP service will give you the chance to set up a phone presence in the UK that enables you to reach out to clients in that area.
V. Top-Notch Voice-Quality
Because VoIP calls use the internet, their performance is directly dependent on your internet connection. When that happens, your conversations will be smooth and fast which greatly reduces the chances of difficulties in communication. This is necessary since 83% of companies have faced customer losses, missed their deadlines and had to let go of workers due to communication challenges.
The Leading VoIP Services in the UK
There are numerous VoIP suppliers, though only some are right for your business. Investing with the wrong provider may result in losing money and difficulties communicating in your company which you cannot allow. Here is a list of the top 10 VoIP providers in the UK to help you decide:
1. CallHippo
CallHippo is an excellent VoIP service that provides both local and toll-free numbers in more than 50 countries for businesses of any size. The effective tools in RingCentral make the service more efficient, successful for customers and helpful for teamwork, making it better than most of the UK’s best business VoIP providers. This is the most economical VoIP service in the UK, considering the return on investment.
Features
- Global connect
- Smart Switch
- Call barging
- Automated call transfer
Cons
- Multiple devices cannot be used to access CallHippo at the same time.
- Sometimes, the phone has trouble reaching out to others.
Pros
- The interface on CallHippo is simple to use.
- Chat support is quick and responsive with this company.
- You can set it up in less than 3 minutes.
Pricing
- Bronze: $18/user/month
- Professional: $30/user/month
- Ultimate: $42/user/month
2. 3CX
3CX is one of the top business VoIP solutions that businesses in the UK can easily use in a call center or a cloud option. A SIP trunk is used which not only cuts costs on calls but also makes handling your numbers much easier. It is great that you can use 3CX even if you have a small business and it will grow with you as you expand.
Features
- Concurrent calling
- Session queueing
- Monitoring and reporting
- Auto call distributor
Pros
- The interface of 3CX is intuitive for people to operate.
- You can manage the system and its users from any location across the world.
- Automatic updates and backups in this VoIP system save time for you.
Cons
- It is not easy to access reports and logs in 3CX.
- The service for customers is not good enough.
Pricing
- The annual cost for a Startup Pro is $275.
- You can get a dedicated server for $515/annum.
- Dedicated Enterprise will cost $575 every year.
3. Mitel
Mitel is a cloud-based service that helps businesses achieve unified communications from different locations over a reliable Internet connection in the UK. Apart from its exciting features, this company provides you with an email and SMS solution that boosts how your customers experience your services.
Features
- Call screening
- Call conference
- Escalation management
- Call floater
Pros
- Mitel offers excellent stability, reliability and security.
- High-quality audio is available with this business VoIP system.
- It has an uptime rate of 99%.
Cons
- It takes time to figure out how to use Mitel.
- Setting up and implementing it requires a certain amount of time.
4. 8X8
8X8 UK is among the leading business VoIP providers because it helps you provide outstanding customer support and boosts staff performance and efficiency. With a UK number, you can call unlimited numbers in 47 countries.
Features
- Auto attendant
- Ring groups
- Team messaging
- Visual voicemail
Pros
- People can reach the company’s customer help team quickly through the website, online chat or by phone.
- It is designed to stay accessible 99.99% of the time.
- It is secure due to a range of compliance certificates and requirements for multi-factor authentication.
Cons
- There are some bugs in 8X8 which makes it slightly difficult for users to access the system.
- The software has trouble resuming a call that has been put on hold.
5. Vonage
Vonage is a great option for small businesses in the UK looking for unlimited incoming or outgoing minutes within the country and overseas. All communication from your business is integrated on the platform and made easier to manage.
Features
- Call forwarding
- Call flip
- Call announce
- Consider call continuity planning and setting up emergency routing.
Pros
- Setting up, adopting and growing with Vonage is extremely simple.
- It ensures that communication is secure and in line with desired regulations.
- It does not charge for installation, make users lock into a contract, cost a lot to begin or charge line rental.
Cons
- There are no security features on Vonage that allow users to require more than one form of account verification or set up password rules.
- There are not many integrations available with this tool.
6. RingCentral
With good connections in UK organizations, RingCentral is considered one of the top VoIP suppliers for enterprises. High-quality and reliable VoIP services are available all across the UK. Apart from making calls, the service also helps businesses with SMS, conferencing, caller id and other tools for easy communication.
Features
- Customizable greetings
- Call monitoring
- Call transcription
- Call whisper
Pros
- It is fast to add new users on RingCentral.
- Telephony hardware is not necessary when using this software.
- This allows for easy personalization.
Cons
- The company should focus on bettering the RingCentral chatbot.
- Its customer support service could be better.
7. BT Business
BT Business has been in the phone service industry longer than any other provider and is now also providing powerful VoIP services in the UK. Many prefer UK VoIP because it allows for easier communication among employees and customers. It enables HD voice and does not require any pricey equipment.
Features
- Instant messaging
- Video conferencing
- An online portal built for administrating the system
- Call recording
Pros
- People using BT business services can enjoy communicating with no latency.
- All your questions are answered straight away since the helpdesk is open 24/7 and based in the UK.
- With this tool, you can access your work on your mobile device from wherever you are.
Cons
- The BT Business pricing plans are costly.
- No calls are made or received when the host is not present on BT business.
8. Virgin Media Business
Virgin Media has introduced the latest voice technology. This company makes it possible for you to enjoy high-quality calls thanks to its high-speed lines. It is adaptable, expandable and ensures top-level security for private customer and client information.
Features
- Call waiting
- Call divert
- Blocking outgoing phone calls
- Hunt group
Pros
- The amount of time it takes to solve your issue depends on your Virgin Media Business package.
- You can talk to as many people as you like in the UK with an unlimited plan.
- You are constantly online with the added 4G broadband backup.
Cons
- Virgin Media business allows you to add useful features for an extra cost.
- The company’s customer service is not trustworthy.
Final Words - Top VoIP Providers in the UK
Best business VoIP providers in the UK provide much more than just calling people from your computer or smartphone. It allows businesses to better manage and improve how they communicate with its innovative features.
While there are countless VoIP providers, we make it simple for you to pick the one that fits your needs best. The top provider should consider your needs and tackle your challenges. To get the best idea, use the specialized business VoIP service in the UK.
FaQ's - Top VoIP Providers in the UK
Within a minute or two, you can get a +44 UK number through CallHippo from anywhere.
You can actually transfer your regular number to VoIP by using a simple process.
You can expect CallHippo to offer the cheapest plans out of the VoIP providers listed here. Not only does it cost less, but as soon as you start using its tools, you begin seeing the benefits it offers.
A VoIP provider is valuable in the UK, but you should also consider choosing one of the top VoIP service providers. Prepare a list of your needs and choose home VoIP providers UK that match your needs
VoIP UK service is preferred to UK landlines since it requires less money to setup and maintain. In addition, VoIP services have useful features that save on calls, automate tasks, boost agent results and improve customer satisfaction more than what landlines offer.
Read More : How to Turn Off Call Forwarding On Any Device?
